National Autistic Society Helpline, United Kingdom

The Trafigura Foundation has been supporting the NAS’s helpline and e-learning platform since 2009.

In 2011, NAS was able to bring support and relief to more than 62,000 people in the form of calls to the helpline, emails, text messages and letters. NAS was also able to develop specialist knowledge and offer a wider range of services to callers on topics such as equality and human rights, education rights, mediation, and pro-bono legal support services.

The first six months of 2012 saw 45,212 people contact the NAS, be they people with autism, their families or friends seeking expert information, advice and support - that's 1 inquiry every 2 minutes of the working day seeking help. In 2014, the number of people contacting the NAS rose to 55,000.

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Key figures

  • 55,000

    people called on the NAS for support in 2014

  • 1

    inquiry every 2 minutes of the working day

55,000 people called on the NAS for support in 2014
1 inquiry every 2 minutes of the working day

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